Clipper wins Shop Direct contract
From Logistics Manager Magazine,
Published Friday 26 April 2019 10:40 am
Shop Direct, operator of digital retail brands Very.co.uk and
Littlewoods.com, was awarded a five-year contract to Clipper Logistics
to provide returns management and pre-retail services, starting in July.
Under the initial contract, operations will continue to be housed at
Shop Direct’s 215,000 sq ft facility at Raven Mill near Oldham, which
will be leased to Clipper. Operations will continue there until 2021
when they will migrate to Shop Direct’s new East Midlands fulfilment
Following the transfer, Clipper will expand operations at Raven Mill
and it will become a multi-user returns and pre-retail support centre
operating seven days a week. Clipper plans to introduce other retail
customers to the Raven Mill site.
Following 2021, a number of Shop Direct’s specialist returns
management services will transfer to Clipper’s returns site at
Swadlincote in Derbyshire.
Shop Direct will also make use of Clipper’s Boomerang and Technical
Services Division value-added services as part of the contract.
Some 400 Shop Direct people will be employed. Personnel based at the Raven Mill site will transfer to Clipper Logistics’ employment under TUPE.